REFUND AND CANCELLATION POLICY

Thank you for choosing our information retrieval services. We work hard to provide a smooth and reliable experience. Please review the policy below for details on refunds and cancellations.

REFUNDS

We offer a 50 percent refund if requested within 48 hours of purchasing a product or service. Refunds are not available after this 48-hour window. We encourage all customers to review our Refund Policy and Terms and Conditions before completing a purchase.

Valid reasons for a refund include:

• Receiving an empty report

• Being charged twice for the identical report

Invalid refund reasons:

• Inaccuracies in a report

• Incomplete report

• Untimely report

Partial Payment Dispute Resolution

If there is a dispute regarding the quality or delivery of a product or service, we offer a 50 percent refund as the resolution. Refunds will be processed within 2 days of purchase. To begin a refund request, contact us by email at Support@vinsreport.com or through our live chat support.

CANCELLATIONS

Orders may be canceled if incorrect information was provided by the customer or if the order has not been delivered within 24 hours.

Once a cancellation request is received, our team will review it. If approved, refunds may take up to 7 business days to process, though most are completed within 2 business days. Refunds are issued through the original payment method.

Please note that eligibility for a refund may be affected if there is a breach of our terms of service, including filing a chargeback or improper use of the service.

CHANGES TO THIS POLICY

We may update this Refund and Cancellation Policy at any time. Changes apply prospectively. The most recent version of the policy will govern refunds and cancellations and will always be available on this page. For any questions or concerns, please reach out through our Contact Us page or by emailing Support@vinsreport.com.

Your satisfaction matters to us, and we appreciate your trust in our services. Thank you for your business.